Privacy Policy

This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

We respect your privacy and are committed to protecting any information you share with us. By using our site, you agree to the practices described in this policy.

Information We Collect

When you visit our website, some information is collected automatically to help us understand how visitors use our site and to improve your experience. This may include your device type, browser, IP address, time zone, and general usage behavior such as pages visited and time spent on the site.

When you place an order or try to make a purchase, we collect information that is necessary to complete your order, such as your name, billing and shipping address, email address, phone number, and payment details.

Together, this is referred to as your “Personal Information.”

How We Use Your Information

We use your personal information mainly to operate our business smoothly and provide you with a reliable shopping experience.

This includes:

  • Processing and delivering your orders

  • Sending order confirmations and important updates

  • Providing customer support

  • Preventing fraud and suspicious activity

  • Improving our website, products, and marketing efforts

We may also use your information to send you promotional messages, but only if you choose to receive them.

How We Share Your Information

We only share your information with trusted third parties who help us run our business, such as:

  • E-commerce and website hosting platforms

  • Payment processing providers

  • Shipping and logistics partners

  • Analytics and marketing tools

These partners are allowed to use your information only to perform services for us and not for their own independent purposes.

We may also share information if required by law or to protect our legal rights.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. Cookies help us remember your preferences and understand how visitors interact with our site.

You can choose to disable cookies from your browser settings, but some features of the site may not work properly if you do so.

Advertising & Marketing

We may use your browsing behavior to show you relevant ads on platforms like Google, Facebook, or similar services. This helps us show products that may be useful to you.

You can opt out of targeted advertising anytime through your ad settings on these platforms.

Data Security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no online system is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of incorrect information

  • Request deletion of your data

  • Withdraw consent for marketing communication

You can contact us anytime to exercise these rights.

Data Retention

We keep your order and account information only as long as necessary for legal, business, or customer service purposes, unless you request us to delete it earlier.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: support@zentrowa.com
Business Name: Zentrowa
Country: India